When running an e-commerce website, it means that you’ll be dealing with shipping. Shipping means accepting orders and fulfilling them. So when you accept a customer order, it’s a binding agreement with them that you’ll deliver the merchandise in time, in the right condition and in the location they suggest. The e-commerce industry is booming because online retailers are keeping their word of convenience, as well as timely delivery. But convenience and timely delivery will not be worth it if the product is damaged in the course of shipping. That’s why it’s imperative that even while choosing the best shipping software, you must look to invest in proper packaging to ensure the product reaches the customer in good condition.
Reasons behind product damage when managing your shipping online
Statistics are stark, UPS and FedEx deliver approximately 8 billion packages each year. Of all those packages, 8 million get damaged along the way. Also, handling the package the wrong way during sorting and storing can cause damage. So the packaging you choose must protect customer’s product from fall, temperature change, humidity change, wear and tear, and compression that result from being stacked in a pile.
It’s a daunting task to audit the packaging of every product, but with the best shipping software, you can be able to do that easily. An e-commerce shipping software automates the monitoring process, allowing you to receive real-time data on packaging, as well as carrier options. Ideally, the shipping software can give you details about the products weight and size, allowing you to come up with the right production packaging parameter. It also lets you minimize wastage, as it enables you to make the right packaging decision.
Tips for choosing packaging material to manage your shipping online optimally
If you’re running an e-commerce website, you’ll be shipping fragile products. Keep them centered in the packaging box and ensure they are set in a way that limits movement to prevent possibilities of breakage. If there are empty spaces in the box, you can fill them up to restrict movement.
Conduct an Edge Crush Test on your packaging material. This test ascertains the stackability and strength of any packaging material. Damaged packaging materials cannot offer protection to products while shipping. For shipping of small products, use single wall boxes. For large products, use double or triple wall boxes.
The packaging material should be able to deliver liquid products. Liquid products, such as fancy oils and perfumes are tough to deliver. Pack them separately with a padded material.